Knowing what is measured — and what has gone dark
Which pages, journeys, and events are actually measured today, and which shipped without measurement. A dashboard can only be as complete as the coverage underneath it.
Research
StrataIQ is built on applied research in how teams understand experience data, put scores in industry context, and measure without inventing numbers. Here is how we approach that work.
01 / Where CXI Sits
Most of the experience stack works on data after it arrives. Core Experience Intelligence works underneath it — making sure the experience data every other tool reads is complete, named, verified, and delivered.
What did users do?
Where in the experience did it happen?
What did it look like?
Can you trust the data underneath all three?
02 / Focus Areas
Which pages, journeys, and events are actually measured today, and which shipped without measurement. A dashboard can only be as complete as the coverage underneath it.
Turning raw product behavior into clear, business-ready event names — so Destinations and dashboards finally see the same vocabulary product, growth, and analytics already argue about.
Proving the journey events a business depends on still fire after every deploy — so measurement gets the same discipline teams already give uptime.
Reference ranges across industries so a score means something relative to peers — curated carefully, refreshed on a disciplined cadence, and never presented as named-competitor report cards.
Sensitive fields stay out of the stream by design. Deletion is a first-class workflow, not a support ticket. Full detail is in our privacy policy.
A founding doctrine: never fabricate. Scores are only shown when honestly measurable — partial honest data beats complete dishonest data, in Lens reports and across StrataIQ alike.
03 / Methodology
If a metric can’t be honestly measured, we show "insufficient data" — never an invented number.
Automation does not replace accountability — teams stay in control of what “correct” means for their business.
Sensitive data is kept out of marketing and product streams by default — so trust does not depend on hoping a vendor handled it later.
StrataIQ runs on StratumCXI. Our own product decisions are made on the same experience intelligence we sell.
04 / Writing
Analytics tells you what users did. Core Experience Intelligence proves you measured it correctly. Five questions to ask before you trust a dashboard.
Releases change pages; analytics rarely keeps up. Three questions to ask after every deploy, and why one-time tag audits go stale.
A dark journey is a shipped user flow with no trustworthy named events. How product, growth, and analytics close coverage — then start a Capture Core trial.
Every Lens report is a live demonstration of measured, benchmarked Website Health — without fabricating a number.
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